COVID-19 NOTICE: We recommend that you purchase trip insurance for your booking as we will not be able to offer any refunds outside of our cancellation policies as described below.
Check-in time is 4 PM
Check-out time is 11 AM
❗️If you plan on arriving after 9 PM, please call or text us at (360) 406-5490 to inform us of your plans. Depending on the time of check-in, some additional arrangements may need to be made before your arrival to help ensure an efficient and problem-free check-in process after 9 PM.
🚫 No smoking or candles of any kind are permitted in any of the rooms or guesthouse. Smoking is in the outside designated areas on the property only.
🚫 No pets in the rooms or guesthouse.
🚫 No cooking in the rooms. This is prohibited due to health code, fire safety, and lingering odor concerns. Hot plates, electric or propane griddles, hibachis, or any other cooking apparatus are not permitted inside the rooms.
CHILD POLICIES: Children allowed age 12 and up in the Cedar and Sequoia rooms only. Children are not allowed in the Pine, Alder, and Hemlock rooms in the main chalet building due to stairs and noise issues.
Additional occupants above the maximum occupancy for each room type are prohibited unless approved by us. Additional fees will be incurred per occupant per night over the max occupancy specified for each room type. Other sleeping accommodations for approved additional occupants must be brought with you.
We do not provide cots or roll-away beds for additional occupants.
❕Please provide us with a mobile phone number in your reservation details as well as an email address. We will text and email you detailed check-in information by the morning of your arrival date. Please feel free to text us your phone number at (360) 406-5490, or email it to us at reservations@terravistachalet.com.
Failure to comply with any of the above rules is subject to fines starting at $75.
Payment Policy
A 50% deposit of the total stay cost, plus tax, is due at time of booking. The balance of your stay cost will be collected at any time within the 30-day, non-refundable cancellation window.
Cancellation Policy
A full refund of the deposit will be issued if your reservation is cancelled outside of a 30-day window of the scheduled check-in date. Inside of this 30-day window, the full cost of the booking, including tax, is non-refundable.
Children allowed age 12 and up in the Cedar and Sequoia rooms only. Children are not allowed in the Pine, Alder, and Hemlock rooms in the main chalet building due to stairs and noise issues.